Privacy Policy
Last updated: October 2026
This policy explains what information we collect, how we use and protect it, and the rights you have over your personal data on Hajatek. The full policy below is currently provided in Arabic; an English summary of each section is provided here.
ChatGPT and Claude integrations
When you use Hajatek with ChatGPT or Claude, the tool inputs needed for your request reach Hajatek: store name, search, cart and delivery destination for shopping, or account linking and store actions for merchants. We store the OAuth client’s link to one store and its permissions, pending approvals, and action audit records. Tool results appear in the application you use: ChatGPT conversations are subject to OpenAI’s privacy policy, and Claude conversations to Anthropic’s privacy policy and your settings with each provider. This integration does not collect card details; payment takes place on the merchant storefront. Merchants can disconnect in their Hajatek ChatGPT connections page.
ChatGPT and Claude integration data and retention
Data and purpose
For shopping, we process the store name, searches, selected products and quantities, and delivery destination you choose to share to show results, quote a cart, and create a checkout link. For merchants, we process account identity, the connected store and permissions, requested changes, approval decisions, and action records. Our ChatGPT and Claude tools do not request your full chat history or payment card numbers.
Who receives data
Tool inputs and results are available in the application you use under your settings: OpenAI's privacy policy applies to ChatGPT conversations and Anthropic's privacy policy applies to Claude conversations. We use hosting, authentication, database, and transactional email providers to operate Hajatek. When you complete a purchase on a store website, that merchant receives the order details needed to fulfill it; payment or shipping data may go to the providers enabled by that store. We do not sell your personal data.
Retention periods
Checkout links expire after 30 minutes, merchant approval requests after 15 minutes, OAuth access tokens after 15 minutes, and refresh tokens after 30 days. Expiry prevents use; it does not immediately erase a record. We retain store connections, approval history, and action records for the life of the merchant account and do not automatically erase them when ChatGPT or Claude is disconnected. You may request deletion, subject to legal or accounting duties that require us or a merchant to keep order and invoice records.
Your controls
Merchants can disconnect a store and revoke an MCP connection on Hajatek's current connections page, labeled ChatGPT connections, which includes connections through the shared MCP endpoint. You can request access, correction, or deletion by emailing privacy@hajatek.com. Payment happens on the store website, where you can review that merchant's policy before purchase.
Summary of sections
1. Information we collect
Account details, store information, and payment details when you enable a verified payment provider.
2. How we use your information
To provide and improve our services, process transactions and subscriptions, send important updates, and offer technical support.
3. Data protection
We apply strict security measures including SSL encryption, secure storage, and access limited to authorized staff only.
4. Your rights
Access your personal data, correct or update it, request deletion, and opt out of marketing messages.
5-6. Cookies & data sharing
We use cookies to improve your experience, and we do not sell or rent your personal data to third parties.
7. Contact us
Questions about this policy? Email privacy@hajatek.com.
Full policy (Arabic)
1. المعلومات التي نجمعها
نجمع المعلومات التي تقدمها لنا مباشرة عند استخدام خدماتنا:
- •معلومات الحساب (الاسم، البريد الإلكتروني، كلمة المرور)
- •معلومات المتجر (اسم المتجر، الوصف، المنتجات)
- •معلومات الدفع عند تفعيل مزود دفع موثق للمتجر
2. كيف نستخدم معلوماتك
نستخدم المعلومات التي نجمعها للأغراض التالية:
- •توفير وتحسين خدماتنا
- •معالجة المعاملات والاشتراكات
- •إرسال التحديثات والإشعارات المهمة
- •تقديم الدعم الفني
3. حماية البيانات
نتخذ إجراءات أمنية صارمة لحماية معلوماتك، بما في ذلك التشفير SSL، وتخزين البيانات بشكل آمن، والوصول المحدود للموظفين المصرح لهم فقط.
4. حقوقك
لديك الحق في:
- •الوصول إلى بياناتك الشخصية
- •تصحيح أو تحديث معلوماتك
- •طلب حذف بياناتك
- •إلغاء الاشتراك من الرسائل التسويقية
5. ملفات تعريف الارتباط
نستخدم ملفات تعريف الارتباط (Cookies) لتحسين تجربتك على المنصة. يمكنك التحكم في إعدادات ملفات تعريف الارتباط من خلال متصفحك.
6. مشاركة البيانات
لا نبيع أو نؤجر بياناتك الشخصية لأطراف ثالثة. قد نشارك بياناتك فقط مع مزودي الخدمات الموثوقين الذين يساعدوننا في تشغيل المنصة.
7. اتصل بنا
إذا كان لديك أي أسئلة حول سياسة الخصوصية، يرجى الاتصال بنا:
البريد الإلكتروني: privacy@hajatek.com